TRANSPORT

INTERNATIONAL
AND REFRIGERATED

RELIABILITY ON EVERY ROUTE

Privacy Policy

RAF Sp. z o.o.

1. Data Controller

The controller of your personal data is:
RAF Sp. z o.o.
Tadeusza Kościuszki 72 / 35
81-198 Pogórze, Poland
NIP: 5871751700
e-mail: info@raftransport.com
tel.: +48 720 961 989

2. Contact regarding personal data

If you have any questions regarding the processing of your personal data, please contact us at: info@raftransport.com

3. Scope of data collected

We collect and process only the data necessary to:

  • respond to messages sent via the contact form, including: first name, company name, email address, phone number, message content, and consent to data processing.

4. Purpose and legal basis of data processing

Your personal data may be processed for the following purposes:

  • responding to messages submitted via the contact form – based on Article 6(1)(f) of the GDPR (legitimate interest – communication),
  • direct marketing of our services – based on Article 6(1)(a) of the GDPR (consent),
  • statistical and analytical purposes using third-party tools (e.g., Google Analytics, Meta Pixel) – based on Article 6(1)(a) of the GDPR (consent via cookie banner).

5. Data recipients

Your data may be shared with:

  • our hosting provider: LH.pl,
  • providers of analytics and advertising tools (e.g., Google, Meta, TikTok) – only if you consent to cookies,
  • technical, marketing, or IT service providers, if involved in maintaining or supporting the website.

6. Data retention

  • Data submitted via the contact form will be stored for up to 12 months after the last contact, unless legal obligations require longer retention (e.g., for the purposes of defense against claims).
  • Data processed based on consent (e.g., marketing or analytics) will be stored until the consent is withdrawn.

7. Your rights

You have the right to:

  • access your personal data,
  • rectify, erase or restrict processing,
  • object to the processing of your data,
  • withdraw your consent at any time (without affecting the lawfulness of processing before withdrawal),
  • lodge a complaint with a supervisory authority (in Poland: the President of the Personal Data Protection Office).

8. Voluntary data provision

Providing your personal data via the contact form is voluntary but necessary to allow us to respond to your inquiry.

9. Cookies and tracking technologies

This website may use cookies for:

  • statistical and analytical purposes (Google Analytics),
  • advertising and remarketing (Google Ads, Meta Pixel, TikTok Ads),
  • technical and functional purposes (e.g., saving language preferences).

When visiting the website for the first time, a cookie banner will be displayed, allowing you to manage your preferences.

10. Changes to this privacy policy

We reserve the right to amend this Privacy Policy. The most current version will always be available on this page.